Customers of airlines and cable companies are very dissatisfied. We regulate monopolies but we give oligopolies almost no scrutiny. Oligopolies cause problems and frustrations for consumers every day and nothing is being done to solve this structural problem.
from Forbes Real Time //www.forbes.com/sites/richardkestenbaum/2017/08/28/why-airlines-and-cable-companies-have-such-god-awful-service/
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