There's no industry where customer service (client service, if you prefer) is more essential than it is in real estate. The following principles and best practices will help you build a superior level of client service, generate word of mouth marketing, and build passionate brand ambassadorship.
from Forbes Real Time http://www.forbes.com/sites/micahsolomon/2017/07/13/seven-real-estate-customer-service-principles-and-best-practices-for-agents-and-firms/
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