Voxpro, a customer contact service provider owned TELUS International, only takes on clients that meet four criteria. Turning away clients actually produces a virtuous upward cycle for VoxPro and explains, at least in part, the company's 70% compound annual growth rate for the last four years.
from Forbes Real Time https://www.forbes.com/sites/deniselyohn/2018/05/23/why-does-this-vendor-turn-clients-away/
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