As chatbots like Amazon’s Alexa and Google Home are proliferating in our homes, here we look at the business applications of chatbots, how they are used for customer and staff interactions and how artificial intelligence and machine learning are used to improve them.
from Forbes Real Time https://www.forbes.com/sites/bernardmarr/2018/05/18/how-artificial-intelligence-is-making-chatbots-better-for-businesses/
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