Every company – enterprises as well as the vendors that serve them – must step up to the plate in order to put the customer first: not just their customers, but their customers’ customers as well. Without such customer centricity, ‘digital transformation’ is nothing more than words on a page.
from Forbes Real Time https://www.forbes.com/sites/jasonbloomberg/2018/05/06/dell-technologies-struggles-to-connect-it-infrastructure-to-digital-transformation/
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