Businesses seeking 360-degree views of their customers are about to be treated to some ferocious competition between SaaS CRM kingpin Salesforce.com and enterprise-apps leader SAP, which believes digital businesses must seamlessly connect supply chains to demand chains to truly understand customers.
from Forbes Real Time https://www.forbes.com/sites/bobevans1/2018/05/31/crm-showdown-salesforce-booms-sap-looms-in-battle-for-120-billion-market/
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