In the Age of the Customer, where being relevant to customers is trumping being competitive, a big part of relevance is being fully accessible and high-functioning when a prospect or customer wants to connect with you. And that expectation is increasingly manifesting in the palm of a hand.
from Forbes Real Time https://www.forbes.com/sites/jimblasingame/2018/03/11/the-small-business-death-wish-i-dont-need-a-mobile-site/
via IFTTT
No comments:
Post a Comment