Sunday, February 11, 2018

How To Put Some Emotional Intelligence Into Your Customer Service Scripts

Who hasn't wished that they could read a customer's mind? The good news is that, whatever your product, research tells us there are six basic things most customers want.

from Forbes Real Time https://www.forbes.com/sites/markmurphy/2018/02/11/how-to-put-some-emotional-intelligence-into-your-customer-service-scripts/
via IFTTT

No comments:

Post a Comment