Wednesday, February 14, 2018

Five Things Never, Ever To Tell A Customer

Morgan supervises a team of fairly green customer service reps. How can Morgan help her employees take care of their customers -- and avoid saying cringe-worthy things that will hurt the company's customer relationships?

from Forbes Real Time https://www.forbes.com/sites/lizryan/2018/02/13/ten-things-never-ever-to-tell-a-customer/
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