Amid the smartphone-connected, online-tethered digital disruption of our days is a countervailing consumer craving for a respite—and a yearning for something more than just the convenience and speed afforded by the tech revolution: Stores with a human touch.
from Forbes Real Time https://www.forbes.com/sites/barbarathau/2017/12/22/retails-store-of-the-future-brand-free-customization-and-tech-free-service-with-a-human-touch/
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