Buyers of some auto brands have a much more satisfactory time when they go to the dealership to buy a car. Which brands do a better job? And what should dealers know about their customers' expectation? This study has some tips.
from Forbes Real Time https://www.forbes.com/sites/jensen/2017/11/15/lincoln-mercedes-and-buick-buyers-are-happiest-with-their-experience-at-the-dealership/
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