Propelled by the exacting preference of millennial consumers who demand the delivery of services on their terms, organizations have been compelled to rethink everyday operations and pushed to look to technology for solutions to meet this new customer halfway.
from Forbes Real Time https://www.forbes.com/sites/forbestechcouncil/2017/10/03/your-digital-transformation-should-be-cloud-led-and-customer-facing/
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