One of the biggest words for causing hurt feelings and inflamed emotions is that little pronoun ‘you.’ In too many cases, the word ‘you’ has a distinctly accusatory undertone and create a feeling of being attacked, judged and set-up for a deeply unpleasant conversation.
from Forbes Real Time https://www.forbes.com/sites/markmurphy/2017/10/01/saying-the-word-you-is-a-good-way-to-start-fights-and-make-people-mad/
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