NEW YORK (October 5, 2017)—Despite the high priority enterprises have placed on IT Transformation during the past few years, many of them still haven’t found the secret to gaining significant improvements in customer service and a clear competitive advantage from these efforts. A new study helps explain why. Less than [...]
from Forbes Real Time https://www.forbes.com/sites/forbespr/2017/10/05/it-transformation-hinges-upon-eliminating-friction-between-cios-and-cfos-says-forbes-insights-report/
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