The Fourth Industrial Revolution is underway, representing a great technological upheaval in how we live, work and interrelate. Like other transformative periods before it, our hyper-connected age has changed consumer habits and expectations, and disrupted time-worn ways of doing business.
from Forbes Real Time https://www.forbes.com/sites/comcastbusiness/2017/10/05/smart-networks-make-frontlines-more-customer-friendly/
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