Sunday, October 15, 2017

Bringing Upset Customers Around: Best Practices For Customer Service Recovery

A framework for customer service recovery, for those times when the situation hits the fan and the customer hits the roof, is an essential system that every business needs to have in place.

from Forbes Real Time https://www.forbes.com/sites/micahsolomon/2017/10/15/bringing-upset-customers-around-best-practices-for-customer-service-recovery/
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