Leadership and corporate culture start from the top, which is part of the reason the C-Suite is a vital part of a company’s success. There’s obviously the big players like the CEO, CFO, and some companies have a Chief Customer or Experience Officer. But what about a Chief Omnichannel Officer?
from Forbes Real Time https://www.forbes.com/sites/blakemorgan/2017/09/08/the-case-for-a-chief-omnichannel-officer/
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