Tesla's management made the right decision during Irma, allowing its Florida customers to access the full capacity of their car batteries free of additional charge. But that decision was only made possible because Tesla had done the wrong thing by its customers to begin with.
from Forbes Real Time https://www.forbes.com/sites/davidblackmon/2017/09/14/tesla-turns-irma-lemons-into-lemonade-for-now/
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