Of the $3.3 trillion Americans spend on retail merchandise, they return at least 8%, or $260 billion's worth. Ecommerce return rates are even higher, 25% and up. In the past, companies unloaded rejects for pennies on the dollar and chucked many unwanted goods in dumpsters.
from Forbes Real Time https://www.forbes.com/sites/susanadams/2017/09/26/optoro-is-building-a-billion-dollar-business-helping-companies-cope-with-a-glut-of-rejected-stuff/
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