Using big data and analytics to improve and optimize IT operations is nothing new. What is new is that today, leading machine data analytics vendor Splunk announced its IT Services Intelligence 3.0 which for the first time uses machine learning AI to boost IT performance.
from Forbes Real Time https://www.forbes.com/sites/bernardmarr/2017/09/26/new-tool-uses-machine-learning-and-artificial-intelligence-to-improve-it-operations/
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