Wednesday, August 9, 2017

Many Unhappy Returns: E-commerce's Achilles Heel

High rates of product returns have always been a challenge for direct-to-consumer brands. As e-commerce continues to grow, the high cost of these returns are becoming an increasingly big problem for newer online only brands as well as traditional retailers with growing online operations.

from Forbes Real Time http://www.forbes.com/sites/stevendennis/2017/08/09/many-unhappy-returns-e-commerces-achilles-heel/
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