L.L.Bean continues to claim a rare retail bragging right: a first place finish over Amazon. For the third year in a row, the outdoor outfitter has been named Customer Service Champion over the online behemoth in Prosper Insights & Analytics' annual review of service excellence among retailers.
from Forbes Real Time http://www.forbes.com/sites/forbesinsights/2017/08/03/l-l-bean-beats-amazon-com-once-again-for-best-customer-service/
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