What's made ServiceNow one of the world's hottest SaaS companies? It has a passionately relentless focus on customer success, a fast-growing product lineup that avoids head-to-head competition with the SaaS giants, and the eloquent customer-first vision and commitment of new CEO John Donahoe.
from Forbes Real Time http://www.forbes.com/sites/bobevans1/2017/08/15/inside-servicenows-surge-how-its-become-the-most-innovative-saas-vendor-on-the-planet/
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