When it comes to self service, there’s possibly no better technology than a chatbot. Wells Fargo recently tested the waters by creating its first chatbot, and the lessons learned can be applied to companies in any industry. [...]
from Forbes Real Time http://www.forbes.com/sites/blakemorgan/2017/08/01/chatbots-101-building-a-chatbot-for-business-with-wells-fargo/
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