According to Gartner, conversational systems are one of the top 10 technology trends for 2017. The labs at Concur, acquired by SAP in 2014, have developed a solution using bots to help employees book business travel.
from Forbes Real Time http://www.forbes.com/sites/sap/2017/07/24/going-on-a-business-trip-talk-to-a-bot/
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