Robust benchmarking is still the exception. If, for example, you were looking at a demand planning team that had achieved forecast accuracy of 79% for a certain set of products, is that good or bad? It depends on how hard those products are to forecast. This can now be quantified.
from Forbes Real Time http://www.forbes.com/sites/stevebanker/2017/07/24/robust-benchmarking-is-still-the-exception/
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