Every customer, whether they know it or not, owns his or her own media network. Through Twitter, Facebook, YouTube and other social media channels, customers can post reviews, write commentary and use their ever-present smartphones to record interactions with companies and other people.
from Forbes Real Time http://www.forbes.com/sites/shephyken/2017/07/29/how-brands-stay-classy-in-an-age-of-internet-trolls/
via IFTTT
No comments:
Post a Comment